1. Who we are
This policy explains how Swell Marketing & Consulting (“Swell,” “we,” “us”), based in Charleston, South Carolina, handles personal information when you visit swell-marketing.com, contact us, or receive business email from us. It applies to our own website and marketing. When we provide services to clients, we handle their data under our agreements with them.
2. Information we collect
Information you give us. When you use our contact form, we collect your name, company, work email, website and your message. If you email or call us, we keep that correspondence.
Information collected automatically. Like most websites, our hosting provider records technical information when you visit, such as your IP address, browser type, device type, the pages you view, the referring page and the date and time of your visit. Our website loads fonts from Google Fonts, which means your browser connects to Google and shares your IP address with it.
Business visitor identification. We may use visitor identification technology on our website. These tools use information such as IP addresses, cookies or similar technologies, together with data from third-party providers, to identify the companies associated with website visits and, in some cases, business contact information. Identification is not always possible or accurate.
Information from other sources. We may get business contact information, such as names, job titles, work email addresses and company details, from business data providers and public sources like company websites and professional networks.
3. How we use information
- To respond to your inquiry and schedule conversations.
- To provide, manage and improve our services and website.
- To understand which businesses are interested in our services.
- To send business-to-business emails introducing our services to companies that may be a good fit. Every marketing email includes a way to opt out.
- To protect our website against spam, fraud and misuse.
- To meet legal obligations and enforce our agreements.
We will not tell you, in any outreach, that we saw you personally visit our website.
4. How we share information
We share information only with service providers that help us operate our business, and only as needed for them to do that work. These include:
- Website hosting (Hostinger)
- Contact form delivery (Web3Forms)
- Email (Google Workspace)
- Visitor identification, contact data and email sending tools
We may also share information if required by law, to protect our rights or the safety of others, or as part of a business sale or reorganization. We do not sell your personal information for money.
5. Cookies and similar technologies
Our website does not set advertising cookies. Third-party tools we use, including visitor identification tools, may use cookies, pixels or similar technologies as described above. You can block or delete cookies in your browser settings. Blocking them won’t stop the site from working.
6. Your choices and rights
- Opt out of emails: use the unsubscribe link in any marketing email, or reply and ask to be removed. We’ll honor it promptly.
- Access, correct or delete: email us to ask what information we hold about you, or to correct or delete it.
- Do not contact: ask us not to contact you or your company and we’ll add you to our suppression list.
Depending on where you live, you may have additional rights under state privacy laws. We’ll respond to requests as required by applicable law. We won’t treat you differently for using your privacy rights. To make a request, email morgan@swell-marketing.com. We may need to verify your identity first.
7. How long we keep information
We keep personal information only as long as we need it for the purposes above, such as responding to you or keeping business records, or as required by law. We keep opt-out requests indefinitely so we can keep honoring them.
8. Security
We use reasonable safeguards to protect personal information, including secure (HTTPS) connections and access controls. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.
9. Children
Our website and services are for businesses and are not directed to anyone under 16. We don’t knowingly collect personal information from children.
10. Where we operate
Swell operates in the United States, and information is processed in the United States.
11. Changes to this policy
We may update this policy from time to time. When we do, we’ll change the effective date at the top of this page.
12. Contact us
Questions or requests? Email morgan@swell-marketing.com.
Swell Marketing & Consulting
Charleston, SC